Ticket Acknowledgement Page


Provided you have submitted your request BEFORE 6 p.m. (sharp)
on the day of the gig you will get it acknowledged.

 
PLEASE READ THIS CAREFULLY

The fact that you are reading this means that your request for a ticket(s) is whizzing it's way to the Tropic' office, thanks for booking.

THIS IS AN AUTOMATED PAGE, IT IS NOT A TICKET NOR DOES IT CONFIRM OUR ACCEPTANCE OF A BOOKING BY YOU. IT MERELY CONFIRMS WE HAVE YOUR REQUEST.

As you have used the long booking form the assumption is made that you have either never BOOKED before or actually never come before, so below is all the information you should need, and a few links to help you out. If you spend 30 seconds reading this now you may well save yourself hours of time if you book again!!

TIMINGS:

Nearly all Friday and Saturday gigs start with band on stage at 9.30. Double headers and gigs where we have a support may start earlier. YOU ARE ADVISED TO BE AT THE VENUE BY 9.00 p.m., 09.30 LATEST.

For SUNDAY gigs we open the doors at 8 pm and for the music it is 8.30 to 10.30, certainly no later than 11.00.

Any variations to this will be on the web site and apparent at the time you booked.

In the event that the gig is sold out we reserve the right to release your ticket to anyone waiting for returns at 9.30 and in this case you may well NOT be allowed in.

PAYMENT:

Please note you must pay in CASH on arrival to get gain admission to the music room but the bar may take card payments for drinks where the purchase is over a set limit (about £10).
There is no cash point at or near the venue, and NO "Cash Back" over the bar.

A manual response will be sent to you in due course by e-mail confirming your ticket (and thus admission), which will simply be the booking details returned to you, these are sent daily normally. If you get the manual one twice, do not worry, the "system" sometimes glitches. The manual response is your ticket and acceptance of your booking.

You might like to keep a copy of your acknowledgement on, say, your phone just in case somehow we have not got it.

To change your booking please use the "Change Ticket" button/form on the web site. NEVER JUST SEND AN E-MAIL TO BOOK TICKETS OR CHANGE A BOOKING as we may not see it.

All changes or cancellations MUST be made by 6.00pm on the day of the gig.

Below are some links that might be handy

How to find The Tropic at Ruislip

A list of FAQ's as long as your arm

Thanks